SHWRK support
TagTidy support
Find inconsistent product tags and clean them up with controlled bulk actions.
Email support@shwrk.com with your shop domain, “TagTidy” in the subject line, and a short description of what happened.
Before you contact us
- Run an audit and open the tag issue you need help with.
- Include the affected tag values, product count, and whether you planned to merge, rename, or remove tags.
- Do not send a Shopify password, access token, or customer information.
Common questions
What does TagTidy look for?
TagTidy identifies duplicate, near-duplicate, inconsistent-casing, single-use, and unused product tags.
Can TagTidy change product tags?
Yes, but only after a merchant reviews and confirms a merge, rename, or removal action.
Can I undo a cleanup?
Review the proposed action before applying it. TagTidy keeps audit and cleanup history, but you should treat a confirmed catalog change as a live Shopify update.
Billing and account help
Shopify manages app subscriptions, charges, cancellations, and taxes. In Shopify admin, open Settings, then Apps and sales channels to manage an installed app.
Need help with a different SHWRK app? Browse all app support pages.